A warm welcome to a new tenant of TYS!
We hope you enjoy living in your new home. The staff of the Student Village Foundation of Turku (TYS) will serve you with all issues related to living in your apartment.
Housing Office: Inspehtorinkatu 14, 20540 Turku (opening hours can be found from website’s footer)
Telephone: +358 2 275 0200
Chat: on website’s right side (during office hours)
Tenant Pages: Messages system
Rental Services (application and contract issues): firstname.lastname@example.org
Service Desk (issues relating to apartment conditions): email@example.com
TYS Service Promise to Tenants
• We will reply your messages at the latest the next working day
-you will be served personally: at our customer service, chat, social media, by phone, text, email and through our tenant pages
• We guarantee you a possibility for housing for your entire time studying in Turku
• Our apartment rent prices are 15–20 % more affordable than equivalent private sector apartments in the area
• We commit to the values of sustainable development in the construction and upkeep of real estate
• We design and build apartments for students
To tenants moving out
• You can continue your residency up to one year after graduation
• We will return your security deposit within a month from the end of your agreement, as long as there are no unclear matters
We kindly ask possible feedback from our service promisen to firstname.lastname@example.org.