Resident Office’s exceptional opening hours during the turn of the year
Fri. 23/12/2016 office is open 9:00-11:45
Mon. 26/12/2016 office is closed (Boxing Day)
Fri. 30/12/2016 office open 9:00-14:45 (n.b. no evening services)
Mon. 02/01/2017 office open longer than usual, 9:00-18:00
Tues. 05/01/2017 office closes at 13:00
Fri. 06/01/2017 closed (Epiphany)
ISS number for urgent repair works / door opening services outside office hours: 020 515 9268.
Resident Office’s new opening hours starting from 01/01/2017
Office is open 01/01-31/05/2017 Mon.-Thur. 9:00-16:00 and Fri. 9:00-15:00.
From the beginning of year 2017 the Resident Office is only open until 16:00 (Fridays 15:00) on the last business day of the month. On the first business day, the Resident Office is open until 18:00.
The keys to the apartment can also be collected from the Caribia R-kioski, Kongressikuja 1, 20540 Turku
The service is open outside of office hours. To get your keys from the R-kioski of spa hotel Caribia, you will have to have signed your tenancy agreement beforehand or online. More information can be found here.
Keys can be returned to the mailbox
Keys can be returned to the mailbox outside TYS office if the office is closed. Remember to put the keys inside an envelope and write your name and address to the envelope.
TYS gives every tenant two extra sauna turns for December as a Christmas gift. On Christmas Eve 24/12/2016 and New Year’s Eve 31/12/2016 some of the saunas will be heated from 12:00, and therefore potential sauna turns for joggers will be cancelled in these saunas. Turns can be booked via TYSBooking.
Do not house extra people in your apartment
According to the tenancy agreement, a room in a shared apartment is meant for one person (the tenant). This includes studios with shared facilities. Housing people not mentioned in the tenancy agreement is forbidden. Failure to adhere to the tenancy agreement is grounds for its termination. At the moment, TYS has free apartments, so there is no need to live without authorization.
Give permission for the transfer of your contact details
At the time of the termination of the tenancy agreement, we will ask for permission to transfer your contact details. The contact details will only be shared with the next tenant for planning a showing or handing over the keys. An electronic key exchange agreement will be implemented from early 2017. Unless tenants agree to share their contact information, the transfer of the keys cannot be done electronically.
Remember to make a notice of defects on the defects you marked on your apartment form
Once you have moved in and filled an apartment form, you should note that you will also need to make a notice of defects on the issues that must be fixed by TYS.
Do not discard furniture etc. in the garbage shed
TYS will deliver a dumpster on 19/12/2016 to the Varissuo locations and the West side of Ylioppilaskylä for discarded furniture etc. The dumpster will be collected after 06/01/2017.
During other times and in all the locations, e.g. when moving, the tenants should take care of taking extra furniture to the recycling center or landfill. Removal of furniture abandoned in the garbage shed is not part of the service and waste management contract, which is why removal of abandoned goods cause additional waste disposal costs. Any additional costs caused by waste management creates pressure to raise rents for all residents. Some recycling centers offer a pick-up service, if your do not have access to a car.
Report any changes in your housing situation to Kela
The tenant is obliged to tell Kela or the financial aid committee of their university about any changes in their circumstances. You should also make a notification of changes if you move internally from one TYS apartment to another. TYS will provide the information to Kela afterwards, and is not responsible for any changes to your financial aid. Failure to report a change may result in termination of financial aid.
Environmental tips for Christmas activities
As a reminder concerning chores and waste sorting associated with Christmas:
- Ham grease must not be poured down the drain, instead it can be put in an empty milk carton and the carton in combustible waste.The solidification of the fat may cause sewer blockages.
- Gift wrapping paper should be taken to combustible waste. Wrapping paper is not suitable for paper recycling, as it is often heavily dyed and coated.
- Christmas trees can be chopped up and put in the container for combustible waste, or alternatively, you can take it to the landfill yourself.
- If Santa Claus brought you a lot of presents, you can bring old goods or clothes that don’t fit anymore to the flea market or Ekotori.
- Broken light sets belong to WEEE, Ekotori (amongst other places) will accept them.
Read more about sorting waste on our website.