Exceptional opening hours
Tue 24th of Jan the Housing Office opens at 12:00 due to staff training.
Key exchange agreement
Tenants moving out and those moving in will be able to make a key exchange agreement online through the Tenant Pages. Making an online agreement requires that the leaving tenant has authorized the release of their contact information to the next tenant. The tenant that is moving out will receive a request for enabling the online key exchange agreement on their Tenant Pages, after which their contact information will be released to the tenant that is moving in so that they can plan the key exchange. Once the keys have been handed over to the new tenant, they must confirm that they have received the keys on their Tenant Pages. The new tenant should be aware that by accepting the keys, they also accept the level of cleanliness of the apartment and become responsible of the apartment keys. The exchange of the keys should always take place in the apartment.
The Mid-term Lease Agreement and the Tenancy Abandonment Agreement can now be found as online forms on the Tenant Pages
The Mid-term Lease Agreement and the Tenancy Abandonment Agreement can now be made online on the Tenant Pages. The forms will be filled out and sent with all necessary attachments on the Tenant Pages. From now on, TYS will confirm the agreement with a message on the Tenant Pages. Visiting the office or signing papers will not be required anymore.
Inspection after termination of the lease
When terminating the lease, the tenant can decide whether or not the inspector can use the master key to make the inspection. The inspector will always ring the doorbell before entering the apartment with the key. Allowing the use of the master key facilitates and speeds up the inspection process and is in everyone’s interest. However, if the inspector cannot use the master key due to pets or any other reason, the tenant can choose an inspection time for their apartment with the termination form. The inspection time selection is either in the morning (9:00-12:00) or afternoon (12:00-15:00).
Information for graduates
Have you or are you about to graduate? Read here about the effects of graduation on living with TYS.
Parking space and storage booth contracts end at the same time as the lease
If one of the leasing partners stays in the apartment and wants to continue reserving the parking space and/or storage booth, please mention this in the form’s extra information section. This also applies to tenants wishing to extend a fixed-term contract. They should inform about this, for example, by email.
Car heating posts
The use of the car’s interior heaters is strictly prohibited as the fuses cannot withstand this and the interior heaters consume a lot of electricity. The heating cable should never be left hanging on the heating post, as it poses a serious electrical hazard, for example when hitting snow or a puddle. The person that left the cable hanging will be responsible for all damages. Maintenance will remove any cables left hanging on the posts.
Snow is plowed on the property by maintenance on a regular basis and as required. Please note that if you are using your parking space during the plowing, we will not be able to remove the snow and the responsibility of snow removal will be left to the holder of the parking space. We would also like to remind you that snow removal on personal balconies is the tenant’s responsibility. Please make sure that snow will not pile up against the wall.
Please do not park cars on passageways or courtyards. Also if you do not use your bike during the winter, we recommend to put it in storage.
Is your apartment cold?
Heating is adjusted in all TYS locations with house automation. The target temperature is +21°C as recommended by health guidelines. The house automation regulates the water circulating in the apartment radiators in relation to outdoor temperature. Bathrooms often have a separate heating system, and in many cases the bathroom radiators and possible floor heating are on regardless of season. This allows wet areas to dry faster. If you feel that your apartment is cold, please read more information here.
Please note that the tenant shall not under any circumstances bleed the radiators themselves. Bleeding the radiator can cause water damage that the tenant will be liable for. If the radiator is making “bubbling” sounds, please fill in a notice of defects form in the Tenant Pages.