Read the most recent tenant newsletter (1/2018): http://mailchi.mp/f09f22acd9aa/asukasuutiskirje-188965
The parking place reservation system in the Student Houses, Student Village West, Nummenranta and Ikituuri will change in January-February. The aim of the new parking rights system and parking control is to ensure the availability of parking places to residents in the area as well as possible. More active parking control will also be carried out in the area. Parking control will be carried out as verifications of parking rights. Residents living in the mentioned housing areas will receive a separate notification of this.
Customer parking using a parking disc is allowed for customers visiting the Housing Office or the Kylänvalinta-shop. Only residents living in the area may park elsewhere besides the marked customer parking places. The parking rights in the area will be managed in the eParking system, and parking place reservations will be removed from TYS Booking. The parking place reservation fees of Nummenranta and Student Village West will be paid through the eParking system.
Cars without a parking right and/or that have been parked incorrectly will be fined. Parking control is provided by ParkkiPate Oy. Any complaints concerning parking tickets etc. issued by ParkkiPate should be sent directly to ParkkiPate Oy according to the instructions on the parking ticket.
Please note that parking in the yard areas and emergency access roads is prohibited – a car may be temporarily driven into the yard for a move or other short-term carrying of items. Please also note that your parking right will expire when your lease in the area is terminated. The parking control service may also be asked to fine a car that has been parked in a reserved parking place.
If you have any questions concerning the new parking place reservation system or parking control, please contact the Service Desk through your tenant pages or email@example.com / +358 2 275 0200.
The Student Village Foundation of Turku (TYS) publishes its own service promises as the first student housing community in Finland. We promise our customers even better service than before and to be there for them during different stages of housing. We wanted to make concrete service promises that can be easily evaluated and measured.
Our customer satisfaction results have been good or excellent thus far, but there is always room for improvement. We have heard about e.g. sent messages not being answered fast enough. As such, we promise all our customers to answer their contacts at the latest during the following day. If there are delays in communication during rush times, we will inform about the matter on our website. TYS also provides comprehensive online services.
To apartment-seekers, we promise to help find a suitable housing option. As for new students starting in autumn, we promise to offer an apartment at the latest within three months, as long as the applicant has not provided any special requirements.
To our customers, we promise rent prices that are 15–20% more affordable than on the private sector (equivalent apartments in the area with the same terms). We also guarantee an apartment option for the entire duration of your studies and a possibility to continue living in your apartment for up to a year after graduating. To tenants moving out, we promise to refund their security deposit within a month from terminating the agreement, as long as all matters are cleared.
See the full service promise: palvelulupaus_englanti
Student housing communities are for students and it is our principle to always design apartments and services to match students’ needs. We follow the latest innovations in both construction and our services. We are continuously looking for feedback from our customers, and you can contact us regarding our service promises at any time at firstname.lastname@example.org.
The site of TYS’s latest construction project, Aitiopaikka, is proceeding as planned. While the site is coming along, the building’s actual size and location on the premise are also beginning to take shape. Overall, the building will feature 255 student apartments. The first portion is set to be finished by autumn 2018, and the entire building should be finished by the end of the year.
The average apartment will be an approx. 30 m2 single-room apartment with a balcony, with some larger two-bedroom apartments. At the moment, the interiors of the first apartments are beginning to take shape. As the picture below shows, the apartments will feature e.g. light grey accent walls. The apartments will also have large windows and glass balcony doors, giving the small apartments more light.
There is some construction-related traffic around the site, so stay alert while moving about nearby. Trespassing on the work site is strictly prohibited. The contractor, YIT Rakennus Oy, will inform residents in the area on its own part. Additionally, TYS’ communication will monitor the project’s completion.
For more information about the project, contact TYS’ real estate department:
Ismo Aaltonen, Real Estate Manager, tel. +358 2 2750 241
Read the most recent tenant newsletter (12/2017): http://mailchi.mp/tys/tys-tenant-newsletter-122017
The construction of the Aitiopaikka housing location is well underway. The windows and doors of the first section are already in place and visible from the outside. The indoor work has already begun in the first section: for example, the inner walls of the apartments are being smoothed, painted, and tiled.
The buildings in the housing locations form a four-pointed entity. The Aitiopaikka location is being built phase-by-phase, which makes working on the indoor parts of the first section possible even though the groundwork for the latter sections is still being laid. There are approximately 50 workers working at the site.
The Aitiopaikka location will have 255 apartments in total, some 100 of which will be finished by fall 2018. These apartments will be approximately 30 square meters in size. Students can start applying for the apartments three months before the construction is finished. TYS will send further information about the application process before the process begins.
There is still some traffic around the construction site: please be cautious when moving about the area. Entering the construction site is strictly forbidden. The contractor, YIT Rakennus Oy, will inform the residents of the area as the construction progresses. The TYS communication will also follow the project’s progress.
The property department of TYS can provide more information about the project:
Ismo Aaltonen, property manager, +358 2 2750 241
Read the most recent tenant newsletter (11/2017): http://mailchi.mp/e26fdc482eaf/asukasuutiskirje-152205
The Student Village Foundation of Turku will not raise the rent for its apartments on January 1, 2018. Rents for certain housing types will even be corrected so that they are slightly lower and more competitive. The tenants of these apartments will be informed separately.
Due to the very low interest rate levels, significant savings are estimated to be achieved in the Foundation’s interest expenses. This will allow for abandonment of rent increases and also an additional loan repayment of approximately one million euros in accordance with the strategy.
The Foundation’s economy is directly dependent on the occupancy rate of rental housing. The target is set at a 97% economic rate, which is about two percent higher than a few years ago. This also affects the need for a revision of rents.
The total income budget for the Foundation in 2018 is € 26.6 million. Housing prices account for 97% of income. The remainder includes other rental income (eg parking space and commercial space), usage fees (eg furniture and laundry fees) and other income (eg office fees).
The largest single item of maintenance expenditures (€ 18.1 million) are repairs (€ 5.4 million). Less than half of the total budget is used for apartment repairs.
Housing rents in TYS are 15-20% cheaper than similar residential properties with the same terms on the private market. The Foundation’s rental now includes electricity, water and internet access.
Over the past few years, the Student Village Foundation of Turku has been investigating a possible transition to consumer-based electricity and water billing. A questionnaire on tenant satisfaction is sent out each spring, this year we also asked our residents opinion on consumer-based billing. 78% of respondents would like electricity and water to be included in the rent also in the future. The Foundation’s Board of Directors has ruled that a transition to consumer-based electricity and water billing will be addressed again in connection with the preparation of the 2019 budget.
There are a total of € 7 million of loan repayments and € 1.2 million of interest expenses are budgeted.
In addition to financing and good expenditure on property management, rents can be used to raise funds for upgrading, maintenance and care fees for the future. Preparing for these expenditures can affect the steady development of rents. In 2018, the amount of the provision will be 0.7 M €.
Housing rents are determined on a per-cost basis in accordance with ARA guidelines and regulations. In accordance with the act on joint management in rented housing, also the resident commissions have had the opportunity to issue an opinion on the budget.
Demolition and piling work at the Aitiopaikka construction site have been completed to the pleasure of the nearby residents. Construction work, however, is proceeding at full speed and has progressed to roof construction as well as installation of doors and windows to the first section of the building.
The housing location begins to take its shape
The shape of the building is becoming clearer as the structural work for the second section has begun. The housing location is being built in stages, one section after another. Aitiopaikka will be a four-pointed structure with rounded edges and a peaceful inner courtyard in the middle of the residential buildings.
Aitiopaikka’s roof will be fitted with solar panels and their installation has now begun in the first section of the building. The building will be equipped with multiple energy-efficient solutions, in particular energy will be collected through solar panels. The solar panels will collect a significant amount of energy, surpassing the building’s own needs, and the surplus can be used to supplement the energy needs of other TYS’s buildings.
Completion of the project
The construction continues to move forward as planned, and the first section of the housing location is estimated to be completed by autumn 2018. Aitiopaikka will contain 255 housing units, mostly small studio flats as well as a few larger flats. Housing applications will open 3 months before, approximately in the summer 2018. We well keep you informed of the application process.
TYS would like to remind you that there is some construction site traffic near the area, and we hope that the residents will exercise special caution in traffic. Entering the construction site is strictly forbidden. The contractor, YIT Rakennus Oy, will inform the residents of the area as the construction progresses. TYS will also follow the project’s progress.
The property department of TYS will provide more information about the project:
Ismo Aaltonen, Real Estate Manager, +358 2 2750 241
Read the most recent tenant newsletter: http://mailchi.mp/06b5a9148a63/tys-newsletter-102017